TECHNICAL SUPPORT
Home / Services / Technical Support
We engineer our products for high quality and peak performance on tough jobs. We back our tools with several service and support programs to conveniently minimize downtimes and get you back on the job.
UNCOMPROMISING PERFORMANCE
Along with excellent tools, we also offer outstanding-quality services. Our service packages represent a direct, practical and comprehensive service for you and your tool. We are the reliable partner at your side during your tool’s entire service life. You can count on us – we are there for you in every situation. Everything we do is for your satisfaction and your confidence in SHENGYE. We are only satisfied when you are satisfied.
Preventive Maintenance Inspections
Identify risks and improvement opportunities. Our vast experience and expertise allow us to tailor preventive maintenance to each manufacturer’s recommendations.
Compliance Inspections
Identify risks and improvement opportunities. Our vast experience and expertise allow us to tailor preventive maintenance to each manufacturer’s recommendations.
Routine Maintenance
Such as adjusting and lubricating, is performed to keep your equipment running while satisfying manufacturer’s maintenance instructions.Where permitted, we can also perform compliance inspections to satisfy local regulatory requirements.
Risk & Recommendation Method
No matter which service product is being applied, our Risk and Recommendation Method drives our evaluation and consultative processes.
In addition, a variety of improvement opportunities can be identified. Recommended actions are determined and discussed with you.
ADVANTAGES OF SHENGYE FULL REPAIR
Why we are your best choice if your tool requires repairs.
Quick and easy
You can use your personal SHENGYE account to send us repair orders. We will collect your tool and send it back to you after the repair – all completely free of charge. We normally complete repairs within 48 hours once the tool is in our workshop.
Unrivalled expertise
Our qualified in-house service technicians carry out repairs highly professionally and precisely. Our specialised workshop equipment guarantees top-class quality for repairs. Naturally, we only use original spare parts that are available immediately.
More than just repairs
Our team of repair service professionals will take care of your tool so that it quickly back in your hands.Your tool is comprehensively analysed and tested and leaves our workshop in perfect overall condition.